We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance. Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved. We will share further updates if any new developments occur. All LocalPayment services are fully operational.
Kindly Regards, LocalPayment.
Posted Sep 30, 2026 - 19:33 UTC
Update
Our team has already contacted the provider and is awaiting confirmation and further details about the impact. We will share additional updates as soon as more information becomes available. All Localpayment services are fully operational.
If you have any questions or need assistance please contact our support team at support@localpayment.com
Kindly Regards, Localpayment.
Posted Sep 30, 2026 - 15:11 UTC
Identified
Our team has already contacted the provider and is awaiting confirmation and further details about the impact. We will share additional updates as soon as more information becomes available. All Localpayment services are fully operational.
If you have any questions or need assistance please contact our support team at support@localpayment.com
Kindly Regards, Localpayment.
Posted Sep 30, 2026 - 15:02 UTC
Investigating
We would like to inform that we are currently observing an issue from one of our third-party providers affecting Virtual Accounts Creation in Mexico. Customers may experience increased errors or delays when processing transactions or account creation. Our team has already contacted the provider and is awaiting confirmation and further details about the impact. We will share additional updates as soon as more information becomes available. All Localpayment services are fully operational.
If you have any questions or need assistance please contact our support team at support@localpayment.com
Kindly Regards, Localpayment.
Posted Sep 30, 2026 - 14:12 UTC
This incident affected: Mexico (PayIn Mexico, VIrtual Accounts).