All Systems Operational

LocalPayment Service Operational
PayIn APIs Operational
PayOut APIs Operational
LocalPayment V3 Operational
STAGE Operational
Argentina Operational
PayIn Argentina Operational
PayOut Argentina Operational
Bolivia Operational
PayIn Bolivia Operational
PayOut Bolivia Operational
Brazil Operational
PayIn Brazil Operational
PayOut Brazil Operational
Chile Operational
PayIn Chile Operational
PayOut Chile Operational
Colombia Operational
PayIn Colombia Operational
PayOut Colombia Operational
Costa Rica Operational
PayIn Costa Rica Operational
PayOut Costa Rica Operational
Dominican Republic Operational
PayIn Dominican Republic Operational
PayOut Dominican Republic Operational
Guatemala Operational
PayIn Guatemala Operational
PayOut Guatemala Operational
Honduras Operational
PayIn Honduras Operational
PayOut Honduras Operational
Mexico Operational
PayIn Mexico Operational
PayOut Mexico Operational
VIrtual Accounts Operational
Panama Operational
PayIn Panama Operational
PayOut Panama Operational
Paraguay Operational
PayIn Paraguay Operational
PayOut Paraguay Operational
Peru Operational
PayIn Peru Operational
PayOut Peru Operational
External Providers Operational
AWS cloudfront Operational
AWS cloudfront Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS health Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

Completed - The scheduled maintenance has been completed.
Oct 8, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:00 UTC
Scheduled - We would like to inform that one of our third-party providers will perform a scheduled infrastructure maintenance that may impact Payout/PayIn transactions in Mexico.

The maintenance window is planned from 06:00 UTC to 08:30 UTC on October 8, 2026.

During this period, sending and receiving of payment operations will be unavailable. We recommend placing outgoing operations on hold until the services are restored.

Our team will monitor the maintenance in coordination with the provider and keep this page updated until completion.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Oct 6, 16:54 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 16:48 UTC
Monitoring - We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance.
Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved.
We will share further updates if any new developments occur.
All LocalPayment services are fully operational.

Kindly Regards,
LocalPayment.

Oct 6, 16:18 UTC
Investigating - We would like to inform that we are currently observing an issue from one of our third-party providers affecting Payout transactions in Brazil.
Customers may experience increased errors or delays when processing transactions.
Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Oct 6, 15:11 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Resolved - This incident has been resolved.
Oct 2, 16:42 UTC
Monitoring - We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance.
Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved.
We will share further updates if any new developments occur.
All LocalPayment services are fully operational.

Kindly Regards,
LocalPayment.

Oct 2, 16:05 UTC
Identified - We would like to inform that the issue affecting Payout transactions in Guatemala has been identified as originating from one of our third-party providers.
The provider has acknowledged the situation and is working on applying the necessary corrective actions to restore normal operation.
Our team continues to monitor the impact and will share further updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Oct 2, 15:45 UTC
Investigating - We would like to inform that we are currently observing an issue from one of our third-party providers affecting Payout transactions in Guatemala.
Customers may experience delays when processing transactions.
Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Oct 2, 14:29 UTC

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 UTC
Scheduled - We would like to inform that one of our third-party providers will perform a scheduled maintenance that may impact PayIn/PayOut transactions in Peru.

The maintenance window is planned from 05:00 UTC to 08:00 UTC on October 01, 2026.

During this period, customers may experience intermittent delays of some payment operations.

Our team will monitor the maintenance in coordination with the provider and keep this page updated until completion.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Sep 30, 21:55 UTC

Sep 30, 2026

Resolved - This incident has been resolved.
Sep 30, 19:37 UTC
Monitoring - We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance.
Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved.
We will share further updates if any new developments occur.
All LocalPayment services are fully operational.

Kindly Regards,
LocalPayment.

Sep 30, 19:33 UTC
Update - Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Sep 30, 15:11 UTC
Identified - Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Sep 30, 15:02 UTC
Investigating - We would like to inform that we are currently observing an issue from one of our third-party providers affecting Virtual Accounts Creation in Mexico.
Customers may experience increased errors or delays when processing transactions or account creation.
Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Sep 30, 14:12 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Completed - The scheduled maintenance has been completed.
Sep 26, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 12:15 UTC
Scheduled - We would like to inform that one of our third-party providers will perform a scheduled maintenance that may impact PayIn/PayOut transactions in México.
The maintenance window is planned from 12:20 to 13:10 UTC on September 26, 2026.
During this period, customers may experience intermittent delays of some payment operations.
Our team will monitor the maintenance in coordination with the provider and keep this page updated until completion.
If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Sep 25, 01:54 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 07:00 UTC
Scheduled - We would like to inform that one of our third-party providers will perform a scheduled maintenance that may impact PayIn / Virtual Account / PayOut transactions in México.
The maintenance window is planned from 07:00 to 09:30 UTC on September 26, 2026.
During this period, customers may experience intermittent delays of some payment operations.
Our team will monitor the maintenance in coordination with the provider and keep this page updated until completion.
If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Sep 25, 02:24 UTC

Sep 25, 2026

Resolved - This incident has been resolved.
Sep 25, 12:47 UTC
Monitoring - We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance.
Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved.
We will share further updates if any new developments occur.
All LocalPayment services are fully operational.

Kindly Regards,
LocalPayment.

Sep 25, 12:01 UTC
Investigating - We would like to inform that we are currently observing an issue from one of our third-party providers affecting Payout transactions in Argentina.
Customers may experience increased errors or delays when processing transactions.
Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Sep 25, 11:07 UTC