All Systems Operational

LocalPayment Service Operational
90 days ago
100.0 % uptime
Today
PayIn APIs Operational
90 days ago
100.0 % uptime
Today
PayOut APIs Operational
90 days ago
100.0 % uptime
Today
LocalPayment V3 Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
PayIn Argentina Operational
90 days ago
100.0 % uptime
Today
PayOut Argentina Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
PayIn Bolivia Operational
90 days ago
100.0 % uptime
Today
PayOut Bolivia Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
PayIn Brazil Operational
90 days ago
100.0 % uptime
Today
PayOut Brazil Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
PayIn Chile Operational
90 days ago
100.0 % uptime
Today
PayOut Chile Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
PayIn Colombia Operational
90 days ago
100.0 % uptime
Today
PayOut Colombia Operational
90 days ago
100.0 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
PayIn Costa Rica Operational
90 days ago
100.0 % uptime
Today
PayOut Costa Rica Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
PayIn Dominican Republic Operational
90 days ago
100.0 % uptime
Today
PayOut Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
PayIn Guatemala Operational
90 days ago
100.0 % uptime
Today
PayOut Guatemala Operational
90 days ago
100.0 % uptime
Today
Honduras Operational
90 days ago
100.0 % uptime
Today
PayIn Honduras Operational
90 days ago
100.0 % uptime
Today
PayOut Honduras Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
PayIn Mexico Operational
90 days ago
100.0 % uptime
Today
PayOut Mexico Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
PayIn Panama Operational
90 days ago
100.0 % uptime
Today
PayOut Panama Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
PayIn Paraguay Operational
90 days ago
100.0 % uptime
Today
PayOut Paraguay Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
PayIn Peru Operational
90 days ago
100.0 % uptime
Today
PayOut Peru Operational
90 days ago
100.0 % uptime
Today
External Providers Operational
AWS cloudfront Operational
AWS cloudfront Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS health Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 15, 2026

No incidents reported today.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
Resolved - This incident has been resolved.
Jan 11, 23:13 UTC
Monitoring - We would like to inform that corrective actions have been successfully applied, and we are already observing improvements in our payment processing metrics.
Our team continues to closely monitor the platform to ensure full stability before marking the incident as resolved.
We will provide further updates if any new developments occur.

Kindly Regards,
LocalPayment.

Jan 11, 22:28 UTC
Identified - Our Operational team has identified the cause of the errors affecting our payment platforms.
We are currently implementing corrective measures to restore normal operation as quickly as possible.
Further updates will be shared as soon as additional information becomes available.

Kindly Regards,
LocalPayment.

Jan 11, 21:38 UTC
Investigating - We would like to inform you that we are currently observing an increase in error rates across our payment platforms.
Our operational team is actively investigating the issue to identify the root cause and mitigate the impact as quickly as possible.
We will share further updates as soon as new information becomes available.

Kindly Regards,
LocalPayment.

Jan 11, 21:33 UTC
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Resolved - Third-party Provider Incident — Resolution of Instability in Provider Communication with Beneficiary Banks in Argentina
The instability in communication between the provider and beneficiary banks affecting payout transactions in Argentina has been fully resolved.
We are pleased to confirm that the incident involving instability in the communication between one of our providers and the beneficiary banks, which caused delays in the payment and confirmation of payout transactions in Argentina, has been completely resolved as of 12:15 ART on January 02, 2026. All payout flows in Argentina have returned to normal operation, with no further delays or disruptions observed.
This was an external issue at the third-party provider level and was not related to LocalPayment's platform.
Impact Scope
Payout transactions in Argentina: fully normalized and operating normally.
Other transactions, countries, banks and channels: were not affected and continue operating normally.
Our Actions
We maintained direct and constant contact with the provider until full resolution was confirmed.
The service has been thoroughly validated and is stable.
Everything has been resolved. If you have any questions, please contact us through our support channels.
Kindly Regards,
LocalPayment

Jan 2, 17:49 UTC
Monitoring - Third-party Provider Incident — Resolution of Instability in Provider Communication with Beneficiary Banks in Argentina
The instability in communication between the provider and beneficiary banks affecting payout transactions in Argentina has been fully resolved.
We are pleased to confirm that the incident involving instability in the communication between one of our providers and the beneficiary banks, which caused delays in the payment and confirmation of payout transactions in Argentina, has been completely resolved as of 12:15 ART on January 02, 2026. All payout flows in Argentina have returned to normal operation, with no further delays or disruptions observed.
This was an external issue at the third-party provider level and was not related to LocalPayment's platform.
Impact Scope
Payout transactions in Argentina: fully normalized and operating normally.
Other transactions, countries, banks and channels: were not affected and continue operating normally.
Our Actions
We maintained direct and constant contact with the provider until full resolution was confirmed.
The service has been thoroughly validated and is stable.
Everything has been resolved. If you have any questions, please contact us through our support channels.
Kindly Regards,
LocalPayment

Jan 2, 15:15 UTC
Identified - We would like to inform that the issue affecting Payout transactions in Argentina has been identified as originating from one of our third-party providers.
The provider has acknowledged the situation and is working on applying the necessary corrective actions to restore normal operation.
Our team continues to monitor the impact and will share further updates as soon as more information becomes available.
All LocalPayment services are fully operational.

Kindly Regards,
LocalPayment.

Dec 31, 21:42 UTC
Investigating - We would like to inform that we are currently observing an issue from one of our third-party providers affecting Payout transactions in Argentina.
Customers may experience increased errors or delays when processing transactions.
Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All LocalPayment services are fully operational.

Kindly Regards,
LocalPayment.

Dec 31, 17:24 UTC
Jan 1, 2026

No incidents reported.