All Systems Operational

LocalPayment Service Operational
90 days ago
100.0 % uptime
Today
PayIn APIs Operational
90 days ago
100.0 % uptime
Today
PayOut APIs Operational
90 days ago
100.0 % uptime
Today
LocalPayment V3 Operational
90 days ago
100.0 % uptime
Today
STAGE Operational
90 days ago
100.0 % uptime
Today
Argentina Operational
90 days ago
100.0 % uptime
Today
PayIn Argentina Operational
90 days ago
100.0 % uptime
Today
PayOut Argentina Operational
90 days ago
100.0 % uptime
Today
Bolivia Operational
90 days ago
100.0 % uptime
Today
PayIn Bolivia Operational
90 days ago
100.0 % uptime
Today
PayOut Bolivia Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
PayIn Brazil Operational
90 days ago
100.0 % uptime
Today
PayOut Brazil Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
PayIn Chile Operational
90 days ago
100.0 % uptime
Today
PayOut Chile Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
99.99 % uptime
Today
PayIn Colombia Operational
90 days ago
100.0 % uptime
Today
PayOut Colombia Operational
90 days ago
99.98 % uptime
Today
Costa Rica Operational
90 days ago
100.0 % uptime
Today
PayIn Costa Rica Operational
90 days ago
100.0 % uptime
Today
PayOut Costa Rica Operational
90 days ago
100.0 % uptime
Today
Dominican Republic Operational
90 days ago
100.0 % uptime
Today
PayIn Dominican Republic Operational
90 days ago
100.0 % uptime
Today
PayOut Dominican Republic Operational
90 days ago
100.0 % uptime
Today
Guatemala Operational
90 days ago
100.0 % uptime
Today
PayIn Guatemala Operational
90 days ago
100.0 % uptime
Today
PayOut Guatemala Operational
90 days ago
100.0 % uptime
Today
Honduras Operational
90 days ago
100.0 % uptime
Today
PayIn Honduras Operational
90 days ago
100.0 % uptime
Today
PayOut Honduras Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
PayIn Mexico Operational
90 days ago
100.0 % uptime
Today
PayOut Mexico Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
PayIn Panama Operational
90 days ago
100.0 % uptime
Today
PayOut Panama Operational
90 days ago
100.0 % uptime
Today
Paraguay Operational
90 days ago
100.0 % uptime
Today
PayIn Paraguay Operational
90 days ago
100.0 % uptime
Today
PayOut Paraguay Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
PayIn Peru Operational
90 days ago
100.0 % uptime
Today
PayOut Peru Operational
90 days ago
100.0 % uptime
Today
External Providers Operational
AWS cloudfront Operational
AWS cloudfront Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS health Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Resolved - This incident has been resolved.
May 5, 17:34 UTC
Update - We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance.
Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved.
We will share further updates if any new developments occur.
All Localpayment services are fully operational.

Kindly Regards,
Localpayment.

May 5, 04:48 UTC
Update - We would like to inform you that our third-party provider continues to experience issues, and we have not yet reached the expected conversion levels. We will keep you informed through this channel regarding any updates.

All Localpayment services are fully operational.

Kind regards,
Localpayment

May 4, 21:57 UTC
Monitoring - We would like to inform you that our third-party provider has reported a resolution for the previously identified issue. However, while we are beginning to see some recovery in transaction conversion, current performance levels have not yet reached our expected standards.

Our team is closely monitoring the situation to ensure that these initial improvements become consistent and significant. We will provide further updates as soon as we observe a stable return to normal conversion rates.

All other Localpayment services remain fully operational.

Kind regards,

Localpayment

May 4, 17:35 UTC
Identified - We would like to inform that we are currently observing an issue from one of our third-party providers affecting Payout transactions in Colombia.
Customers may experience increased errors or delays when processing transactions.
Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

May 4, 14:19 UTC
May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Resolved - This incident has been resolved.
May 1, 17:15 UTC
Monitoring - We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance.
Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved.
We will share further updates if any new developments occur.
All LocalPayment services are fully operational.

Kindly Regards,
Localpayment.

May 1, 16:02 UTC
Identified - We would like to inform that the issue affecting Payout transactions in Brazil has been identified as originating from one of our third-party providers.
The provider has acknowledged the situation and is working on applying the necessary corrective actions to restore normal operation.
Our team continues to monitor the impact and will share further updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

May 1, 12:45 UTC
Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 19:54 UTC
Monitoring - We would like to inform that our third-party provider has implemented corrective actions, and we are already observing improvements in transaction performance.
Our team continues to monitor the situation in coordination with the provider to ensure full stability before marking the incident as resolved.
We will share further updates if any new developments occur.
All LocalPayment services are fully operational.

Kindly Regards,
LocalPayment.

Apr 30, 19:28 UTC
Identified - We would like to inform that the issue affecting Payout transactions in Colombia has been identified as originating from one of our third-party providers.
The provider has acknowledged the situation and is working on applying the necessary corrective actions to restore normal operation.
Our team continues to monitor the impact and will share further updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Apr 30, 19:23 UTC
Investigating - We would like to inform that we are currently observing an issue from one of our third-party providers affecting Payout transactions in Colombia.
Customers may experience increased errors or delays when processing transactions.
Our team has already contacted the provider and is awaiting confirmation and further details about the impact.
We will share additional updates as soon as more information becomes available.
All Localpayment services are fully operational.

If you have any questions or need assistance please contact our support team at support@localpayment.com

Kindly Regards,
Localpayment.

Apr 30, 19:03 UTC
Resolved - This incident has been resolved.
Apr 30, 17:22 UTC
Update - The issue affecting payouts in Mexico has been resolved.

Transactions processed during the incident window may experience longer-than-expected completion times and are being reviewed by our team.

We will continue to keep you informed.
If you have any questions or need assistance please contact our support team at support@localpayment.com

Kind Regards,
Localpayment.

Apr 30, 03:16 UTC
Monitoring - We would like to inform that corrective actions have been successfully applied, and we are already observing improvements in our payment processing metrics.
Our team continues to closely monitor the platform to ensure full stability before marking the incident as resolved.
We will provide further updates if any new developments occur.

Kindly Regards,
LocalPayment.

Apr 30, 00:05 UTC
Update - We continue working on the fix for the issue affecting payouts in Mexico. Remediation is ongoing and we are monitoring the situation closely.

Further updates will be shared as more information becomes available.
If you have any questions or need assistance please contact our support team at support@localpayment.com

Kind Regards,
Localpayment.

Apr 29, 23:44 UTC
Identified - Our engineering team has identified the cause of the errors affecting our payouts platforms.
We are currently implementing corrective measures to restore normal operation as quickly as possible.
Further updates will be shared as soon as additional information becomes available.
If you have any questions or need assistance please contact our support team at support@localpayment.com

Kind Regards,
Localpayment.

Apr 29, 19:15 UTC
Apr 29, 2026